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Welcome to Douglass Subaru

Douglass Subaru, located at 2501 W Loop 340 in Waco, TX, is celebrated for its exceptional customer service and dedication to creating a welcoming experience for car buyers. With a team that prioritizes understanding and addressing customer needs—like Lamar Young and Casey Monroe, who have received glowing reviews—this dealership excels in helping clients find their perfect vehicles. The clean facilities, efficient service, and transparent communication, highlighted by videos during maintenance, further enhance the experience. Whether you’re there for a new car or routine service, Douglass Subaru ensures satisfaction and trust, making every visit memorable.

Douglass Subaru: Reviews & Ratings

Josie Laird
Josie Laird

Lamar Young was amazing and helped me find a great new reliable vehicle! Even when my first choices sold quickly, he worked with me to find another option I'd be happy with. Highly recommend Lamar and this team!

Blake Drury
Blake Drury

It was a pleasant experience. Hunter was excellent. It was quick, it was clean, and fast. Thank you for helping us find our new ride.

Michel Kemghou
Michel Kemghou

Lamar was awesome. He answered all my questions and clear all my concerns. Overall my experience at Douglass Subaru Exceed my expectations. I highly recommend this dealership to anyone looking to purchase a new vehicle. Thank you for making this experience memorable and enjoyable!

Alana Manrow
Alana Manrow

My experience was absolutely fantastic! As a single mom with vision loss, buying a car for my son was made easy and enjoyable by Casey Monroe! His patience and understanding were off the charts! Wonderful experience from start to finish! Thank you, Casey for treating me with courtesy and respect and making me feel like I was your only customer! Would come to Douglass Subaru again in a heartbeat for another purchase even though I'm 5 hours away from Waco!

Troy Petty
Troy Petty

Excellent customer service and facilities. They took care of my warranty work and performed oil change/tire rotation quickly. The service tech provided a short video review of the work completed which was much appreciated. Only thing I could say that is slightly negative is the cost of OEM Subaru air filters. I’ll save the money and replace with aftermarket ones. Definitely will be back for any other service needs!

Kara Blades
Kara Blades

Lamar was fantastic! He was kind and patient and I felt confident in my purchase the whole way through. I already love the car but the service made it top notch. Thanks again!

Petra Howie
Petra Howie

My car was totaled by an uninsured driver a few weeks ago so i was searching for an affordable and dependable, reputable car. This turned out to be a difficult mission in Waco, Tx with its limited inventory and just a few car dealerships. My son found a listing on Autotrader for a Honda Accord at the local Subaru dealer. I contacted the dealership and spoke to Jen who sent me pics of the vehicle which I really liked and info on financing as I needed to do a partial cash and financing option. Since I had no transportation to go out and look at the vehicle the dealership sent a driver to pick me up at home. Enrique was so nice and easy to talk to...we made good conversation on the way. Once there I was greeted by Clinton, my sales rep and I looked at the vehicle which I really liked a lot and I decided to go forward with the purchase. Clinton as well was very easy to talk to and I explained how I wanted to proceed with the financing. He spoke to the finance manager and after a few options that were discussed about rates and payment amounts I wound up financing with my bank which made me feel comfortable and confident I had made a good decision. While I was waiting I was supplied with drinks and snacks and it felt like an easygoing and comfortable atmosphere with good music playing in the background. I was scared to drive my ‘new girl’ home so the dealership arranged for a ride and once again Enrique drove me. We had such good conversation and I truly enjoyed meeting him. Sometimes you meet people and opportunities in unexpected places and I told my son thank you for finding my new car at Waco Subaru!

Erika Goolsby
Erika Goolsby

I can’t brag enough about my experience with Douglass Subaru! I don’t like buying from dealerships, because they are always pushy. Not at Douglas. Beth K. was amazing to work with. She greeted me at the door and was so pleasant. She wasn’t pushy, and made the whole experience wonderful. I wanted the Cosmic Blue Pearl Outback, and she found it! This was my first Subaru purchase, and it won’t be my last!

Location

  • Douglass Subaru
    2501 W Loop 340, Waco, TX 76712, United States Hotline: +1 254-752-2886

Welcome to the world of Douglass Subaru, located at 2501 W Loop 340, Waco, TX. This dealership is not just a place to purchase a vehicle; it’s a hub of exceptional customer service and automotive expertise. Imagine stepping into a space where the staff is dedicated to making the car-buying experience not just easy but truly enjoyable. The compliments from satisfied customers speak volumes about the commitment of the Douglass Subaru team.

Customer reviews bring to light the personal touch that makes Douglass Subaru stand out. Lamar Young has been noted for his remarkable ability to guide customers through their options, ensuring they leave with a reliable vehicle that matches their needs. Alana Manrow's experience highlights the exceptional service provided, describing the patience and understanding she received while purchasing a car for her son. It’s clear that every visitor is treated with respect and courtesy; a vital aspect in making car-buying less daunting, especially for individuals who may face unique challenges.

In addition to sales, Douglass Subaru excels in service, ensuring every customer’s vehicle remains in top shape. With quick, efficient warranty work and maintenance services, customers can trust that their Subaru will be well taken care of. The use of detailed video reviews by service techs adds a unique touch, providing transparency and reassurance that no detail is overlooked.

Whether you’re looking for a new car or need quality service, Douglass Subaru is ready to cater to all your automotive desires. Their welcoming atmosphere and knowledgeable staff will ensure that your needs are met, and your experience is memorable. For those who prioritize outstanding customer service and a commitment to excellence, Douglass Subaru is undoubtedly a dealership worth visiting.

If you’re in the market for a vehicle or simply need some automotive advice, don't hesitate to call them at +1 254-752-2886. Douglass Subaru is where your journey begins!